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Topic: Xamarin component

Xamarin IOS -> PikkartVideoPlayer class (SOLVED)

Daniel jaffe
Tuesday, May 8, 2018

Hello,

Im following IOS augumented video example.
I enhanced the example so it will support multiple markers and a different video for every marker.
In Android, it work flawless.
But on IPhone for some of the videos, I get an Error status on the PikkartVideoPlayer class Status property.
Is there any log or way to understand why some videos work while others get this error status?

Thanks

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Support Team  (expert)
Monday, May 14, 2018

Hi,
error on video player could be due to unsupported video formats on iOS AVPlayer Foundation API.
We suggest to use following specifications for video file:
File type : mp4
Format: H.264
Max resolution: 1280x720
Frame rate: 25 fps
Bitrate : 2 Mbps
Max Bitrate: 2,4 Mbps
Suggested Video size : < 10 Mb

Kind Regards

Daniel jaffe
Monday, May 14, 2018

Problem solved,
The problem was not with the code itself, but with the video format.
I used mp4 files, and for some reason the player show the busy icon for them.
After changing the format to .mov it works as expected.

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