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Topic: Unity 3D Plugin

Blanc Screen on Android build (SOLVED)

Anna
Tuesday, May 30, 2017

Hi all,

I am building a small demo application in Unity and tried to run it on an Android Device. I added the PikkartARCamera and an Marker to my scene but I am getting a blank screen on my Android Tablet. Even If I disabled the white canvas which I can see in the scene I will get a black screen on my android device. If I click on play in the Unity Editor the camera is working as expected.

I added the trail bundle identifier and could not identify any other reasons why its not working.

Would be so great if someone could help me here,
Many thanks in advance,

Best,
Anna

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Support Team  (expert)
Wednesday, May 31, 2017

Hi Anna,

did you download the trial lincense and put it into the StreamingAssets folder of your Unity project?
A valid license is required to run the app on a device, you can download the free trial license from the developer contro panel. Sign in and go to the Apps and Licenses section from the dashboard.

Can you also give us the details of the tablet you are using? (Vendor, model name etc).

Anna
Monday, June 5, 2017

Hi,

many thanks for the quick response. I downloaded the License for Android and put it into the Streaming Assets folder in Unity. Do I have to link the license in Unity somewhere or how does Android now which License to take?

I am using the following device:

Model: Nexus 9
Android Version: 7.1.1

Many thanks and best regards,
Anna

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Support Team  (expert)
Monday, June 5, 2017

The license file must be named license.spz.
You can download either the iOS or Android one, with Unity both work with both iOS and Android. The license file must be placed in a folder named StreamingAssets onside your Unity Assets, or <path to unity project>\Assets\StreamingAssets\ .
Please be sure to follow this procedure.
Best,

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