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Topic: Cloud recognition

Uploaded markers with statut "Encoding ..." since yesterday

Renaud Vernet
Friday, January 26, 2018

Hello,
All markers i uploaded yesterday always have statut "Encoding ..." on our cloud "flasheo_452"
In the past, the markers was ready in a few second.
I tried to reupload on a the marker and it's stille the same.
Have you any problems which can explain that ?
Thanks for your Help.
Regards,
Romain Paradis.

user profile image
Support Team  (expert)
Friday, January 26, 2018

Hi,
marker process services was stopped for some hours for maintenance; the service is now available and all markers have been successfully processed.
Best regards,

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